Return Policy
Your satisfaction is important to us at Ettire.
- Return Window: You may request a return within 7 days of delivery if the item is unused, undamaged, and in its original packaging.
- Non-Returnable Items: Prescription lenses, customized eyewear, and items marked “Final Sale” are non-returnable.
- Return Process: Contact us at [your support email/phone] with your order details. Our team will guide you through the process.
- Refunds & Exchanges: After receiving and inspecting your returned item, we will issue a refund or arrange an exchange as per your request.
- Shipping Costs: Return shipping costs will be borne by the customer unless the product is defective or delivered incorrectly.
We aim to make returns and exchanges as smooth as possible.