Return Policy

Your satisfaction is important to us at Ettire.

  • Return Window: You may request a return within 7 days of delivery if the item is unused, undamaged, and in its original packaging.
  • Non-Returnable Items: Prescription lenses, customized eyewear, and items marked “Final Sale” are non-returnable.
  • Return Process: Contact us at [your support email/phone] with your order details. Our team will guide you through the process.
  • Refunds & Exchanges: After receiving and inspecting your returned item, we will issue a refund or arrange an exchange as per your request.
  • Shipping Costs: Return shipping costs will be borne by the customer unless the product is defective or delivered incorrectly.

We aim to make returns and exchanges as smooth as possible.